Effective Date: 01/08/2025

Welcome to Scentra International LLC. By using our website (www.hezlineclat.com), you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

By accessing and using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies posted on our site. If you do not agree, please do not use the site.

2. Eligibility

To make a purchase, you must be:

  • At least 18 years old or using the site under the supervision of a parent or legal guardian

  • Capable of entering into a legally binding contract under UAE law

3. Product Information

We make every effort to display products accurately, including descriptions and images. However, we do not guarantee that product descriptions, colors, or other content are completely accurate, reliable, or error-free.

4. Pricing & Payments

  • All prices are listed in AED (or your local currency, if applicable)

  • We reserve the right to change prices at any time without prior notice

  • Payment can be made using secure online payment gateways. We do not store any card information

5. Order Acceptance

  • Orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order at our sole discretion

  • You will receive an order confirmation email upon successful placement

6. Shipping & Delivery

  • Shipping times may vary depending on your location

  • Hezlin Eclat is not responsible for delays caused by external couriers or customs

  • For more details, please refer to our Shipping Policy

7. Returns & Refunds

  • We accept returns only for unused, unopened products within 7 days of delivery

  • Refunds are subject to inspection and approval

  • For more information, please see our Returns Policy

8. Intellectual Property

All content on this website—including logos, product names, images, text, and design—is the property of Scentra International LLC and protected by UAE and international copyright laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Hezlin Eclat shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the website or products.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding these terms, please contact us at:
📧 Email: support@hezlineclat.com
📍 Address:  United Arab Emirates

Thank you for choosing Hezlin Eclat. Your trust means everything to us.